Policies
Satisfaction guaranteed
Level Set Floors Ltd. cares about your satisfaction. If you are unhappy with our installation service, please contact Level Set Floors Ltd. by email at info@levelsetfloors.ca.
For the next year after your installation, if you experience any issues with your floor, give us a call or email. We will troubleshoot and repair it free of charge*!
*Excludes damage beyond wear and tear (damage by customers); customers may be required to pay for costs associated with materials (with free estimate provided in advance).
Accepted payments and payment policy
We accept Interac, MasterCard, Visa, e-transfer (for invoices under $3,000), cash, certifed cheque, and money orders.
Payment is due upon completion of the installation.
Frequently asked questions
Do you sell flooring?
We work with an external supplier and have access to various click and glue vinyl plank products, rubber gym flooring, and more. We can also obtain samples of alternative products upon request, if sold by one of our preferred suppliers.